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Powerful Reading
Staying
current requires keeping abreast of the latest information written. The
following books, CD's, and tapes are highly recommended reading.
Please take the time to look at the below selections.
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Thriving
on Chaos
The author of In Search of Excellence has written a
hands-on guide to coping with uncertainty
and change
and delivers it in the energetic style
that has made him
a star in every business community. "A
provocative and
worthwhile book, loaded with sound advice."--Across
the Board.
hands-on guide to coping with uncertainty
and change
and delivers it in the energetic style
that has made him
a star in every business community. "A
provocative and
worthwhile book, loaded with sound advice."--Across
the Board. |
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The E Myth Revisited
Whether or not you agree with this book, if you are
attempting to run a business -- or an organization
of
any sort -- I believe that you would profit
by reading it.
It articulates many of the conclusions I have
reached in
attempting to define what a business or organization
should be and does it better than I have been
able to do
myself. In my opinion, it represents a "foundation"
business philosophy that will help you refine
your own
thinking about why you are in business and
what you
are attempting to achieve by doing so. I would
welcome
discussion with anyone about the book.
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The 7 Habits of Highly Effective People
This book was a groundbreaker when it was first
published in 1990, and it continues to
be a business
bestseller with more than 10 million
copies sold.
Stephen Covey, an internationally respected
leadership
authority, realizes that true success
encompasses a
balance of personal and professional
effectiveness, so
this book is a manual for performing
better in both
arenas. His anecdotes are as frequently
from family
situations as from business challenges.
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The Goal
What is the "Goal" of a business? The only clear objective
is
to make money. However, as this book points out, cost efficiencies,
bad decisions
and a steadfast tradition in the business world have
overshadowed the "goal".
The major concept that from the book is not only in the three key
elements of throughput, inventory and operating expenses or in
determining where the constraints (bottlenecks) are in the production
line. It is
the unspoken element in the paradigm shift needed to
improvement.
It is the managerial way of analyzing problems that
ultimately must
change, not the realization of bottlenecks and throughput.
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Customers for Life
Carl Sewell's proven methods can help entrepreneurs
turn their employees into service superstars,
develop
effective advertising, and, most importantly,
keep
customers coming back for more.
Guerrilla Marketing - Third Revision
When Guerrilla Marketing was first published in 1983,
Jay Levinson revolutionized marketing strategies
for the
small-business owner with his take-no-prisoners
approach to finding clients. Filled with hundreds
of solid
ideas that really work, Levinson's philosophy
has given
birth to a new way of learning about market
share and
how to gain it.
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The Deming Management Method
Where it all began ... W. Edward
Deming revolutionized the
Japan manufacturing Industry when "Made
in Japan" only meant
a low cost but low quality product.
Dr. Deming
was a pioneer in the idea that quality reduces costs.
We can learn much from this system, but expect your own
paradigms to be broken.
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Flight
of the Buffalo
A hardcover bestseller now in paperback presents a
management program that encourages employee
leadership--which today's companies must
have more
of if they are to survive the coming
decades.
Don't
Sweat the Small Stuff ... and its All Small Stuff
This
is an audio book that tells you how to keep from letting
the little things in life drive you crazy.
In thoughtful and
insightful language, author Richard Carlson
reveals ways
to calm down in the midst of your incredibly
hurried,
stress-filled life.
You can learn
to put things into perspective by making the
small daily changes Dr. Carlson suggests, including
advice
such as "Choose your battles wisely";
"Remind yourself
that when you die, your 'in' box won't be empty";
and
"Make peace with imperfection".
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The Game of Work
Totally a fun read, so logical & practical I wonder where this has
been all my business life. Work should be more fun,
and the author
unlocks the secrets that everyone needs to really enjoy
their jobs.
Great stories, examples strike home with any sports lover. Would
love to see a follow up helping to implement these
concepts into a
company. I've read it twice and plan to read it again.
Very exciting
stuff!!
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Kaizen Strategies for Successful Leadership
Kaizen principles are the heart of today's most successful
leadership qualities. The change to the culture of any organization
starts with the leaders and managers within.
This book provides a systematic approach to this fantastic
change within an organization. Customer Focused organizations
will thrive in the years beyond 2000. Will Yours ?
Kaizen
Strategies for Customer Care
Kaizen principles will enrich the process of satisfying Customers.
This book provides a proven framework for implementing an
ongoing Customer service strategy. Kaizen shows readers how
to stay one step ahead when it comes to Customer Care.
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Click to learn more or
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Kaizen
Strategies for: Improving Team Performance
This book closes the gap between concept and action, providing
fast access to pragmatic information and proven experience. It
details procedural steps, from initial team formation through the
various evolutionary stages to self-managed or virtual teams.
Packed with cutting-edge information, advice and case studies,
this book not only presents you with the insights you need to get
teams rapidly up to speed and working to their full potential,
it
also shows how to keep them heading in the right direction.
Successful Organizational Change
In this book, Kaizen expert Michael Colenso presents a
start-to-finish, Kaizen-based guide to successful organizational
change. It teaches you when change goes wrong, what to do
about it. Companies worldwide are relying on Kaizen techniques
to promote a culture of sustained continuous improvement that
can handle both evolutionary and revolutionary change. Packed
with case studies and successful initiatives.
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Who Moved My Cheese?
Change can be either a blessing or a curse, depending on your
perspective. The message of Who Moved My Cheese? is that all
can come to see it as a blessing, if they understand the nature
of
cheese and the role it plays in their lives.
Who Moved My Cheese? is a parable that takes place in a maze.
Four beings, two mice named Sniff and Scurry, and two mouse
size humans, Hem and Haw, live in that maze: Sniff
and Scurry
are non-analytical and nonjudgmental, and just want
the cheese
and are willing to do whatever it takes to get it. Hem and
Haw
have an entirely different relationship with cheese. It's
not just
sustenance to them; it's their self-image. Their lives and
belief
systems are built around the cheese they've found. Most of
us
reading the story will see the cheese as something related
to our
livelihoods--our jobs, our career paths, the industries we
work
in--although it can stand for anything, from health to relationships.
The point of the story is that we have to be alert to changes
in
the cheese, and we must be willing to go running off
in search
of new sources of cheese when the cheese we have runs out.
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Gung
Ho!
Through this inspirational story of business leaders, Blanchard
and Bowles reveal the secret of Gung Ho--a revolutionary
technique to boost enthusiasm and performance and usher in
astonishing results for any organization. The three principles
of
Gung Ho are:
The Spirit of the Squirrel
The Way of the Beaver
The Gift of the Goose
These three cornerstones of Gung Ho are surprisingly simple
and yet amazingly powerful. Whether your organization consists
of one or is listed in the Fortune 500, this book ensures Gung
Ho
employees committed to success.
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Flawless
Consulting:
A Guide to Getting Your Expertise Used
The second edition of Peter Block's Flawless Consulting gracefully
updates what many consider the best resource of its kind. New
chapters on implementation, "whole-system" strategies,
and ethics
are included.
Highly Recommended Reading for ICN Members and Independent Consultants.
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Taiichi Ohno: Toyota Production System
One of the co-inventors
of the Toyota Production
System which revolutionized the manufacturing with Just-
In-Time (JIT) concepts.
This is very good reference to the Japanese System and can
be applied to many other Industries including Collision Repair.
Highly Recommended
Reading for anyone who wants a glimpse
of a high volume collision repairer in the near future.
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Shigeo Shingo:
A Study of the Toyota Production System
One of the co-inventors of the Toyota Production
System which revolutionized the manufacturing. Also
developed Zero Defect Management, Single Minute Exchange
of Die (SMED) and Just- In-Time (JIT) processes.
This is very good reference to the Japanese System and can
be applied to many other Industries including Collision Repair.
Highly Recommended Reading for anyone who wants a glimpse
of a high volume collision repairer in the near future.
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The Holy Bible
This is original "Don't Sweat the Small Stuff ...
and It's All
Small Stuff". Even though it was written
before Industry
consolidation, unitized construction,
and even computers,
this book supplies all the latest management
principles
needed for a successful business, personal
life, and
family.
The principles
are timeless and practical ... don't miss this
chance !
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