Innovative Customer Management and Sales Tracking 
                                                                   

      AEII has partnered with Norgate Technologies to develop a innovative solution
      for managing the Customer's Experience from the initial contact, through the sales
      process, and even into the future marketing and scheduled follow ups. 

      This innovative software program uses proven techniques to improve the sales process, 
      monitor its effectiveness, increase market share, and build Customer Loyalty.

     This program utilizes and enhances a comprehensive implementation and training system AEII 
     has developed since 1997 called The Customer Plus™ System.

      Customer Plus™ System

      The key to top performance of the front office staff and the client’s bottom line is that the entire office staff work 
      as a team to provide the Customer the best quality service, support, and communication.

     AEII has developed the Customer Plus™ System to provide on-site the best methods of obtaining top performance 
     in sales, sales closing ratios, customer communication, customer satisfaction, and efficiency of front desk management.

    This System includes both on-site mentoring as well as evening instruction and review. The results are measurable and
    fantastic. Much of this implementation documentation is included in The BOSs™ and has been written about in many
    national and international publications. AEII has also presented seminars at International events such as NACE on this
    system.

    Implementation is targeted to Owners, General Managers, Estimators, and Front Desk Personnel, but everyone in the
    organization can benefit.

    The Main Objectives Include:

    • Starting with a Sales Organization not a Service Business
    • Understanding the Process and Results
    • The Importance of Proper Accountability and Communication
    • The Challenges of the Customer
    • Administrative Systems – Integrating into Management Systems
    • Continuous Improvement … The Way to Profitability
    • Securing your Marketplace – How to Capitalize on Customer Follow-Up

   Customer Plus™ Software Program

     If you would like to see a free demonstration of the new Customer Plus Program please complete the brief 
    survey below. Keep in mind we do not share your information with anyone else.